Terms of Service

1. Agreement to Terms

By accessing or using the services provided by AandA Labs Limited ("Company", "we", "our", or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

AandA Labs Limited is a company registered in Scotland, UK (Company Number: SC872002), with its registered office at 27a Roxburgh Street, Grangemouth, Scotland, FK3 9AL.

2. Services

AandA Labs provides technology services including but not limited to:

• Software development and consulting
• AI and machine learning solutions
• Data analytics and business intelligence
• IT consultancy services
• Cloud solutions and infrastructure
• Corporate training and workshops
• Digital products and e-commerce solutions

The specific scope, deliverables, and terms for each project will be outlined in a separate agreement or proposal.

3. User Accounts

When you create an account with us, you must:

• Provide accurate, complete, and current information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these terms.

4. Payments and Billing

Pricing: All prices are quoted in GBP (£) unless otherwise specified. Prices are subject to change with reasonable notice.

Payment Terms: Payment terms will be specified in your project agreement. Typical terms include:

• Deposit required before project commencement
• Milestone payments for larger projects
• Final payment upon project completion

Late Payments: Late payments may incur interest at 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

Refunds: Refund policies vary by service type and will be outlined in your specific agreement.

5. Intellectual Property

Our IP: All intellectual property rights in our website, branding, and proprietary tools remain with AandA Labs.

Client Work: Unless otherwise agreed in writing:

• Upon full payment, clients receive ownership of custom-developed work
• We retain rights to use generic, non-client-specific code and methodologies
• We may use completed projects in our portfolio (with client approval)

Third-Party Components: Some deliverables may include open-source or third-party components subject to their respective licenses.

6. Confidentiality

Both parties agree to keep confidential all non-public information shared during the course of our engagement. This obligation survives termination of services.

We are happy to sign Non-Disclosure Agreements (NDAs) upon request.

7. Client Responsibilities

To ensure successful project delivery, clients agree to:

• Provide timely feedback and approvals
• Supply necessary content, data, and access credentials
• Designate a primary point of contact
• Review and test deliverables within agreed timeframes
• Ensure all provided materials do not infringe third-party rights

Delays caused by client non-responsiveness may affect project timelines and costs.

8. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the fees paid for the specific service giving rise to the claim
• We shall not be liable for indirect, incidental, special, or consequential damages
• We are not liable for losses arising from circumstances beyond our reasonable control

Nothing in these terms limits liability for death, personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

9. Warranties and Disclaimers

We warrant that:

• Services will be performed with reasonable skill and care
• Deliverables will substantially conform to agreed specifications

We do not warrant that services will be uninterrupted, error-free, or meet all your requirements. All other warranties, express or implied, are excluded to the extent permitted by law.

10. Termination

Either party may terminate services:

• With 30 days written notice for ongoing retainer agreements
• Immediately if the other party materially breaches these terms
• Immediately if the other party becomes insolvent

Upon termination, clients shall pay for all work completed up to the termination date.

11. Acceptable Use

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe intellectual property rights
• Transmit harmful code or malware
• Engage in fraudulent or deceptive practices
• Harass, abuse, or harm others
• Attempt unauthorized access to our systems

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services after changes constitutes acceptance of the new terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us: